Magento 2 Order Comments Extension

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Magento 2 Order Comments extension lets the merchants add comment box to Checkout page to gather additional information from the shoppers. The customers can add their order comments while placing the orders.

  • Add comment field to Checkout page.
  • Accept order related comments from customer during checkout step.
  • Displays order comments on the backend's sales order grid.
  • Show order comment on customers' My Account section.
  • Display & get order comments in order confirmation email body.
  • REST API Available / GraphQL API Available.
  • Hyvä Addon Available.
  • Compatible with Hyvä Luma Checkout / Hyvä React Checkout / Hyvä Checkout.
MageComp Tested By Adobe Developer MageComp Extension Compatiblity With Hyva Theme MageComp Extension Compatiblity With Hyva Checkout MageComp Extension Ready With Rest API MageComp Extension Ready With GraphQL MageComp Extension Install With Composer
2.3.X - 2.4.8 Compatible
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Sometimes it happens that while placing an order, you have to gather some required customer information while checkout. Such information will help you streamline store order fulfillment process especially when you provide extra service or addons. Consider a situation when your customers want to print a particular message when they have chosen your gift-wrapping service.

In traditional Magento 2 store, you don't have such option through which your customers can convey the message or instruction to the admin. Same way, the shoppers have specific requirements while placing the order. So at that time, placing order comments box will help you serve better shopping experience to them.

With Magento 2 Order Comments extension, you can get order comments by adding comment box to checkout page. In that comment box, customers can write any additional requirements while placing an order. All the comments entered by the customers while checkout procedure are display on backend order view page, sales order grid & order placement confirmation email content.

 

Why Choose MageComp’s Magento 2 Order Comments Extension?

 

  • Enable or disable the module easily.
  • Collect important order-related information from customers.
  • Useful add-on for simplifying order fulfillment procedure.
  • View comments on backend sales order grid, detail order view & order confirmation email.
  • Offer better shopping experience to buyers.
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Version 1.0.9 Date : 14-05-2025

- Compatible with Magento 2.4.8 version

- Minor bug fixing

Version 1.0.8 Date : 18-06-2024

- Improved REST API and GraphQL API

- Compatible with Magento 2.4.7 version

- Minor bug fixing

Version 1.0.7 Date : 27-01-2024

- Improved REST API and GraphQL API

- Compatible with Magento Coding Standards

- Minor bug fixing

Version 1.0.6 Date : 23-05-2023

- Added order comment length validations in REST API and GraphQL API

- Compatible with Magento 2.4.6 version

Version 1.0.5 Date : 25-06-2022

- Supports different languages storewise

- Added REST API and GraphQL API

Version 1.0.4 Date : 06-04-2022

- Compatible with Magento 2.4.3 latest Magento version

Version 1.0.3 Date : 28-07-2021

- Added Enhanced order confirmation email for Order Comments with frontend & backend

- Added functionality in fronted order PRINT PDF options

- Added Multistore compatible   

Version 1.0.2 Date : 28-05-2020

- WebAPI Method Updated

- Minor Bug Fixing

Version 1.0.1 Date : 11-10-2019

- Compatible with Magento 2.3.3 Latest Magento version

Customer Questions
1. What is the Magento 2 Order Comments Extension?
This extension adds a comment field (a text box) to the checkout process in Magento 2 so that customers can leave additional instructions or notes with their order. The merchant (admin) can then view these comments in the backend (order grid, order view page).
2. Where can administrators view order comments?
The admin (merchant) can view the comments in the following: In the Sales > Orders grid (order grid), there is a column for the order-comment field. In the individual order view (Sales > Order View), you can see the comment field and its content.
3. Can order comments be displayed in order emails?
Yes - the module supports showing the order comment content in the order confirmation email.
4. Can I customize the order comment field?
Yes — the extension provides backend configuration options for the comment field. You can set a custom title/label for the comment box. You can set a maximum character length for the comment field. You can also choose whether to display the comment box collapsed or open by default. You can show/hide the comment box in the frontend customer account section.
5. Where are customer order comments displayed in the admin panel?
They are displayed in: The Admin Sales Order Grid (there will be a column showing the comment) The Admin Sales Order View page (inside the specific order details). Navigate to Sales → Orders → select the order → you’ll see the comment field content there.
6. Is the order comment field mandatory or optional?
The order comment field is optional for customers.