Magento 2 Live Chat Extension

$49.00
One-time cost
4.4
Rating:
88% of 100
(10)

Magento 2 Live Chat Integration extension integrates multi-channel customer support with online store. Live chat system lets customers reach out to the admin to discuss their queries and get customer support.

  • Integrate multiple social media profiles with the store.
  • Multi-channel support (website, email, Skype, social profiles).
  • Instant communication between admin & customers.
  • Flexible functionalities for initiating & ending chat.
  • Improved communication with your store visitors.
  • Save budget on paid chat & customer support services.
  • Increase sales serving better customer experience.
  • Reduced cart abandonment ratio with quick customer support.
  • REST API Available / GraphQL API Available.
  • Hyvä Addon Available.
  • Compatible with Hyvä Luma Checkout / Hyvä React Checkout / Hyvä Checkout.
MageComp Tested By Adobe Developer MageComp Extension Compatiblity With Hyva Theme MageComp Extension Compatiblity With Hyva Checkout MageComp Extension Ready With Rest API MageComp Extension Ready With GraphQL MageComp Extension Install With Composer
2.3.X - 2.4.8 Compatible
Links
MageComp Adobe Frontend Developer
MageComp Adobe Business
MageComp Adobe Proffesionals
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Many times the visitors reach out to the store owners for some queries related to any product they are willing to purchase. But in this case, all the merchants are not capable of reaching out and solving all the queries of the customers.

Magento 2 chat module or extension integrates chat functionality with eCommerce website using which the store admin can communication & solve customers' queries instantly. Customers can directly reach out to the store owners for all the queries and difficulties with this Magento live chat plugin. The chat module helps the customers improve their customer experience resulting in boosting the sales of the store. Our live chat Magento extension comes with all the social media platforms included in it.

 

Benefits of Magento 2 Live Chat Extension

 

Flexible Chat Support with Start & End Chat

Live Chat Integration extension for Magento 2 provides with a flexible chat support with straightforward and easy start and end functionalities.

Flexible Chat Support with Start & End ChatFlexible Chat Support with Start & End Chat
Connect with Multiple Social Media OutletsConnect with Multiple Social Media Outlets

Connect with Multichannels & Multiple Social Media Outlets

This Magento chat module offers all the social media platform options like -

  • Phone number, email
  • SMS messenger
  • WhatsApp
  • Facebook, Instagram, Twitter
  • Skype
  • Google Maps

Excellent & Outstanding Customer Experience

Customers can prompty communicate with store owner using their favourite medium to request for help. The owner can respond to their queries quickly resulting in the benefits like

  • Less cart abandonment rate
  • Good user experience
  • Increased sales
Excellent & Outstanding Customer ExperienceExcellent & Outstanding Customer Experience
Increased Customer Satisfaction & Support SystemIncreased Customer Satisfaction & Support System

Increased Customer Satisfaction & Support System

As there're multiple channels or mediums to connect with the store admin, buyers can pick their preferred medium to get the problem solved serving a better customer support.

More Sales with Refined Communication Ways

Better and improved communication with the shoppers equally results in boosted store sales & revenue. The admin can save a lot of bucks instead of adopting paid chat tools or premium customer support solutions.

More Sales with Refined Communication WaysMore Sales with Refined Communication Ways

 

Why Choose MageComp’s Magento 2 Live Chat Integration Extension?

 

  • Advanced chat integration with all social media platform options.
  • Direct chat with the admin or chat agents for any queries.
  • Endless chat with your customers directly via social media platforms.
  • Quick and flexible start and end chat functionality.
  • Improved customer experience.
  • Resolve customer queries more faster and precisely.
  • Grow sales by improving customer satisfaction.
  • Save money on paid chat solution providers.
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Version 1.0.5 Date : 13-05-2025

- Compatible with Magento 2.4.8 version

Version 1.0.4 Date : 22-08-2024

- Added REST API & GraphQL API

- Compatible with Magento 2.4.7 version

Version 1.0.3 Date : 08-07-2023

- Compatible with Magento 2.4.6 version

- Minor bug fixing

Version 1.0.2 Date : 23-07-2022

- Compatible with the latest Magento 2.4.4 version

- Compatible with Magento Coding Standards

- Minor bug fixing

Version 1.0.1 Date : 16-10-2020

- Minor Code improvements

Customer Questions
1. Once we buy this extension, can it be used on 2 websites?
You are allowed to use the extension in one production website and 2 development websites.
You can enter all as comma-separated in the domain field while purchasing the extension on our website.
2. What is the Magento 2 Live Chat Extension?
A module that allows a real-time chat widget to be added to your Magento 2 store giving visitors the opportunity to reach out directly to store admins or chat agents to ask questions and receive immediate support.
3. What are the Key Benefits of Using a Magento 2 Live Chat Extension?
Provides direct communication with customers allowing for immediate enhancement in engagement and satisfaction.  Addresses shoppers concerns immediately helping reduce cart abandonment.  Can boost sales and conversion rates providing shoppers with the right help when they need it.  Can provide a cost benefit compared to full scale support solutions.  Can create a higher level of trust/loyalty with customers through humanized, real-time communication.
4. How do I install and configure a live chat extension?
Buy or download the extension (MageComp or other). Upload the module files via FTP or composer to your Magento installation. Flush Magento cache after installation.  Access module settings in the Admin panel; configure agent roles, chat window appearance, channels, status, alerts, etc.  Add chat agents, assign permissions, set up notifications.
5. Is the Magento 2 Live Chat Extension free?
MageComp’s extension is paid. Free options are available, but many have limited features.
6. Is Magento live chat compatible with mobile devices?
Yes. Majority of chat widgets are responsive when it comes to mobile.
7. Will live chat slow down Magento 2 store?
Performance impact depends on implementation. Light-weight extensions have minimal effect if configured properly—especially with deferred loading or optimized assets.
8. How to Add Real-Time Support Chat to Your Website?
Choose an extension (e.g. MageComp). Install via FTP or composer. Configure channels. Enable front-end widget. Train staff and launch. Monitor performance and iterate.
9. Why Every Magento Store Needs Live Chat in 2025?
Customers are expecting immediate support and live chat improves satisfaction and builds trust.  Fast responses minimize cart abandonment and increase conversions.  Most competitors already offer live chat; don’t get left behind.  Analytics from chat services can assist in optimising both service and marketing.
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