Magento 2 Live Chat Extension
Magento 2 Live Chat extension integrates multi-channel customer support with Magento store. Via live chat system, customers can easily reach out to the store admin to discuss their queries & get customer support.
- Integrate multiple social media profiles with the store.
- Multi-channel support (website, email, Skype, social profiles).
- Instant communication between admin & customers.
- Flexible functionalities for initiating & ending chat.
- Improved communication with your store visitors.
- Save budget on paid chat & customer support services.
- Increase sales serving better customer experience.
- Reduced cart abandonment ratio with quick customer support.
- REST API Available / GraphQL API Available.
- Hyvä Addon Available.
Many times the visitors reach out to the store owners for some queries related to any product they are willing to purchase. But in this case, all the merchants are not capable of reaching out and solving all the queries of the customers.
Magento 2 chat module or extension integrates chat functionality with eCommerce website using which the store admin can communication & solve customers' queries instantly. Customers can directly reach out to the store owners for all the queries and difficulties with this Magento live chat plugin. The chat module helps the customers improve their customer experience resulting in boosting the sales of the store. Our live chat Magento extension comes with all the social media platforms included in it.
Benefits of Magento 2 Live Chat Extension
Flexible Chat Support with Start & End Chat
Live Chat Integration extension for Magento 2 provides with a flexible chat support with straightforward and easy start and end functionalities.
Connect with Multichannels & Multiple Social Media Outlets
This Magento chat module offers all the social media platform options like -
- Phone number, email
- SMS messenger
- Facebook, Instagram, Twitter
- Skype
- Google Maps
Excellent & Outstanding Customer Experience
Customers can prompty communicate with store owner using their favourite medium to request for help. The owner can respond to their queries quickly resulting in the benefits like
- Less cart abandonment rate
- Good user experience
- Increased sales
Increased Customer Satisfaction & Support System
As there're multiple channels or mediums to connect with the store admin, buyers can pick their preferred medium to get the problem solved serving a better customer support.
More Sales with Refined Communication Ways
Better and improved communication with the shoppers equally results in boosted store sales & revenue. The admin can save a lot of bucks instead of adopting paid chat tools or premium customer support solutions.
Why Choose MageComp’s Magento 2 Live Chat Integration Extension?
- Advanced chat integration with all social media platform options.
- Direct chat with the admin or chat agents for any queries.
- Endless chat with your customers directly via social media platforms.
- Quick and flexible start and end chat functionality.
- Improved customer experience.
- Resolve customer queries more faster and precisely.
- Grow sales by improving customer satisfaction.
- Save money on paid chat solution providers.
Version 1.0.4 Date : 22-08-2024
- Added REST API & GraphQL API
- Compatible with Magento 2.4.7 version
Version 1.0.3 Date : 08-07-2023
- Compatible with Magento 2.4.6 version
- Minor bug fixing
Version 1.0.2 Date : 23-07-2022
- Compatible with the latest Magento 2.4.4 version
- Compatible with Magento Coding Standards
- Minor bug fixing
Version 1.0.1 Date : 16-10-2020
- Minor Code improvements
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