Magento Refund Request
- Your Customers can request refunds from their account section
- The extension will ask the user to fill the required details
- Specify days to show refund request button on frontend
- All the refund requests are stored in backend with filled details
- Admin will get Email notification for each refund requests
Bringing new customers and convert them is the most challenging and expensive task now a days. All the online store owners have core focus on improving shopping experience of customers in order to inspire them making purchases.
Accepting Refund Request is necessary component for a great customer service. Customers are tend to buy from the store which offers a flexible Refund Policy. Your loyal and potential customers expect this kind of service and highly appreciates it. Therefore, this process should definitely be easy to manage.
Refund Request system is one of the most important factor for the better shopping experience for your customers. With Magento Refund Request extension by MageComp now your customer will be able to request for refund right from his account dashboard. With just one click, he can submit the refund request to the admin for the particular order.
Admin can see all the refund requests from the admin panel in one grid only with all the information of the customer like order id, email id, customer’s name, refund id and status. If admin has already refunded to the customer, he can select the status as “Completed” so he can track every refund request right from the same grid.
Why choose MageComp's Magento Refund Request extension:
Configure Refund Days
Every online store has its own refund policy, with this extension now you will be able to set the days for refund in which customer can request for the refund. Let say you have refund days of 15 days from the purchase, so customer will be able to request for the refund in those 15 days only, after 15 days button will automatically disabled and he won’t be able to send the request.
Configure Admin email id
Extension allows you to configure your email id to receive the refund request on. You will get refund request email on that email id. So let’s say if you have different email id to manage the refund request like email@example.com you can manage all the emails there.
Customizable Email Template
It is very easy to customize the email template as per your imagination. You can go to System > Transactional Emails > Select Refund admin template > Edit and save it.
Improve customers’ experience
To increase visitors’ satisfaction you should offer them an easy and clear way of making Refund Request.
- Customer can create request from his Account section
- One click and request will be sent.
No Product Type Limitation
It doesn’t matter what type of products you are selling on your online store, customer will be able to send the refund request to you by just one click.
Effectively manage Refund requests
Magento Refund Request helps track queries history and process all incoming queries timely. Request Management grid in backend allows you find and process requests based on status. Thus extension helps managing customers return requests and retail clients by building trust.
Provide customers with more reasons to stay
Online store should run in such a smoother way that provide customers reasons to stay. If your refund system lacks to be friendly enough for customers to easily use, there are chances you may lose numbers of customers.
Magento Refund Request extension easily provides you with an efficient Refund process to bring additional points to your customer service to make it appreciable by them.
Version 1.0.1 Date : 11-04-2018
- Now, Customer can refund for selected product from an order
- Added Refund request form for getting detailed product refund information
- Minor Bug fixing and User Improvements