Although refund management doesn’t directly multiple store profits but if not streamlined in easiest way to use for customers, it can divide your profits for sure. Positively accepting customers’ refund requests and giving it enough importance is the vital part of best customer service. As people are more likely to buy from the store which offers flexible refund policy, MageComp has come up with Magento 2 Refund Request extension to avail customers with the easy option to request for return or refund right from their “My Account” section. Just with a single click, customers can submit the requests for order refund.
Why choose MageComp’s Magento 2 Refund Request extension:
- Customers can easily requests for order refunds from their “My Account” section.
- On click of request button, customers are asked to fill up a form to specify reason for refund, product is opened or not and other details.
- Specify days to show refund request button on customer’s “My Account” page to allow them request for order refund.
- After the set days, the button gets hidden for customer’s “My Account” section.
- All the requests are stored at backend with customer, order and refund details.
- Set Email ID of admin to get refund requests in Email as well.
- Immediately after refund request is made, admin gets an Email with all the related details.
easy refund for customers
Review by a. shelby
Ratingsi recently purchased and after installation, my customers can easily request for refunds without manually asking to my support folks. loving the way it works.