Welcome to another blog with Magento Tutorial Series, I will illustrate How to Configure Sales Email / Order Confirmation in Magento 2. Before that if you missed our last Magento 2 Technical blog check it now-  How to Send Order Confirmation Email After Successful Payment in Magento 2. So without further ado Let’s begin?


Magento 2 has the facility to send many emails automatically to their customers on some particular action. Emails like order confirmation, cancellation, credit memo mail, invoice email, etc. To send these emails the admin needs to configure the emails from the sales section from the admin panel at the backend of the Magento 2 store. Today I will help you to Configure Sales Email / Order Confirmation in Magento 2.

Steps to Configure Sales Email / Order Confirmation in Magento 2:

Step 1: Navigate to Stores > Configuration > Sales > Sales Email.

Step 2: Explore the Order Section from the given options.

How to Configure Sales Email Order Confirmation in Magento 2

Step 3: Configure the Given Options as per requirement.

  • Enabled: Set Yes to enable the option of a sales email.
  • New Order Confirmation Email Sender: Select the store representative to send the email.
  • New Order Confirmation Template: Select the template to send emails.
  • New Order Confirmation Template for Guest: Select the template for guest users.
  • Send Order Email Copy To: Add your testing email ID here.
  • Send Order Email Copy Method: Add method to send email copy here.

Step 4: Similarly explore the Order Comments, Invoice, Shipment, and Credit Memo section and fill all the appropriate details as per Order.

Step 5: Click on SAVE CONFIG for completing the sales email configuration process.

After the completion of all the given above steps you will be easily able to send emails to your customer on any particular action performed by the customers or users.

Final Words:

I hope the above illustration to configure Sales Email / Order Confirmation in Magento 2 is helpful to you and if you find any difficulties then do contact our Support Team for further guidance. Also, share with your Magento friends if you find the article helpful. Don’t forget to comment on your reviews in the comment section below.

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