Magento Product Questions
- Let anyone post questions, answers & comments
- The admin can grant different posting & answering access
- Backend grid system to manage every posted content
- Add multiple answers/Comments to questions if needed
Looking for a convenient & efficient way to deal with your store customer's queries?
Before making any product purchase, the customer has tons of questions or willing to know more about the store product. Sometimes, the product description is not convincing enough for the customer to get answers to their queries. Also, the customer is always in a hurry & never waits for anything, he or she will always look for an instant resolution and if they failed, they will search for another product. Also, there are some common questions among all customers that they usually ask you and answering all questions individually takes so much time and efforts. Instead, placing separate Questions & Answers tab just beside the description tab on the product page is the worth option that helps store customer to quickly post their product questions and get an answer quickly that saves time and efforts at both the hand and saves your countless hours spent on providing customer support. Moreover, the customer can quickly find the solution or similar product questions by looking into a list of the previously asked questions & answers list.
MageComp has come up with Magento Product Questions Extension that will let store customer post their product questions on the same Magento store product page. The extension is designed to give full control over asked questions and established a new and effective way to bridge the gap of communication between the store owner and store customer to resolve any product or service related issues. Also, store admin can let the community give an answer to questions for you as well as add a comment to the given answer.
Why choose MageComp’s Magento Product Questions Extension:
- Option to enable an extension from the backend.
- Complete control over who can post product related questions, answers and comments.
- Store admin can grant access to everyone, registered Magento store customer or can be the ultimate one will all access.
- Backend listing system to easily manage questions posted by store customers.
- Option to add multiple answers & Comments to each of the questions.
- Store admin can have full control over all answer and comments and can manipulate all the details using store backend options.