Magento 2 Cancel Order

Magento 2 Cancel Order Extension gives an ability to your customers for easily canceling the processing as well as pending status order at any time from their account section.
  • Frontend order cancellation popup
  • Cancel orders automatically after a specific time
  • Specify multiple cancellation reasons to choose from
  • Option to enable for specific customer groups
  • Sends order cancellation notification to the admin
  • Backend grid to see list of all canceled orders with reasons
Special Price $49.00 Regular Price $59.00
Magento 2.1, 2.2, 2.3, 2.4

Several times, it happens that your customer is not happy even after placing an order on your store or they have changed their mind. There may be many reasons like they have found that product at the lowest price somewhere else; they are not sure about the product, or they have personal reasons. Also, sometimes the admin keeps order cancellation process tricky as they need to face several charges if the customer canceled their products on halfway, but it puts a bad impression on your customer's mind. They are afraid to make a purchase again from the same store if they need to struggle while canceling the order. Instead, allowing your customers to cancel the order while it is in processing helps you to save your money and build trust among your customers.

Magento 2 Cancel Order Extension by MageComp allows the store customers to cancel their orders from the frontend and then automatically sends an email notification to the admin regarding canceled order. Your customer will able to cancel both "Processing" as well as "Pending" states order from the frontend. The extension allows the admin to set specific conditions for canceling the orders automatically. Admin can set conditions like cancel order if pending payment status or suspected fraud using the extension, the admin can choose the customer groups as well as order states in which your customers can cancel their order at any time from their account section. The admin can view the list of all canceled orders using the backend grid along with the customer specified reason.

Why choose MageComp’s Magento 2 Cancel Order Extension:

  • Option to enable or disable the extension.
  • The admin can set enable Frontend order cancellation popup if needed.
  • Backend option to specify different cancel order reasons to display in frontend.
  • You can set a custom title and short notice to display in frontend order cancellation popup.
  • Option to enable extension for specific customer groups if needed.
  • Featured auto cancel functionality with the specified order statuses
  • Admin can set condition for cancelling the order automatically
  • Email configuration setting to select email sender and email template for order cancellation notification.
  • Once you have configured the extension from backend, your customer will able to cancel processing orders from the frontend by specifying reason if the admin have enabled frontend popup.
  • The extension will automatically generate a credit memo for the order status that are in processing states.
  • If you have not enabled frontend popup, the extension will directly cancel the order without asking a reason to your store customer.
  • Also, the admin can view a list of all canceled orders at once using backend grid.

Notifies admin at the time of cancellation

When the customer opts for cancelling the order, immediately the admin of the store will receive a notification about the cancellation of the order and its details. Thus, the extension is useful for your store customers as well as to you.

Specifically view a list of all canceled orders with reasons

Magento 2 Cancel Order Extension keeps the record of all the cancelled orders along with the reasons and can be viewed in a list form from the admin panel whenever required.

Specify various cancellation reasons

The extension comes with the feature to provide a list of common reasons to the store frontend. The customer can select the specific reason because of which they have cancelled the order.

You can enable it for particular customer groups

The admin can allow only a specific group of customers from the backend configuration to have the privilege of cancelling the orders.

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Version : 1.0.5 Date : 15-10-2020

- Added Auto-Cancel Order Functionality

- Minor Code improvements 

Version : 1.0.4 Date : 10-08-2020

- Minor Bug Fixing

- Compatible with Multiple Language Translation

Version : 1.0.3 Date : 29-04-2020

- Cancel Order Added for Order and Returns of Guest Customer Default Magento Functionality .

Version : 1.0.2 Date : 05-11-2019

- Added backend option to select order states for which you want to enable cancellation.

- Automatically generates credit memo for the processing orders.

Version : 1.0.1 Date : 10-10-2019

- Compatible with Magento 2.3.3 Latest Magento version.

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