Magento 2 Cancel Order by Customer Extension

Challenge #1

It is common for us to experience feelings of envy or a desire for something better. However, it can be troublesome when customer discovers the same product at a lower price on competitior's website.

This may lead to various complications like inaccurate personal information, technical difficulties, and an automatic cancellation option that could cause a loss of revenue and a decrease in customer loyalty. To avoid such scenarios, what actions can be taken?

Solution #1

Magento 2 Cancel Order Frontend extension provides with an ease for customers to cancel orders whenever they want. Customers can cancel their orders directly from the My Account section.

Moreover, the module allows admins to automatically cancel orders at specific times. You can provide your customers with the ability to postpone their orders conveniently, making their shopping experience more enjoyable and stress-free.

Challenge #2

Customers often make mistakes like entering incorrect payment or address details, misspelling apartment or street names, or mixing up digits in their contact numbers while shopping online.

The default Magento does not have any order cancellation functionality. It results in the build-up of unpaid orders. This situation renders inventory data useless and detrimental to customer loyalty. Consequently, there are problems with stock availability and significant revenue losses. So how to avoid these losses?

Solution #2

With this Cancel Order Magento 2 extension, customers can conveniently cancel orders on their own & the admin receives an automatic email notification. The email template can be customized.

The customers can cancel processing and pending orders. The admin can set up auto-carder cancellation facility by configuring pending payment or suspected fraud. It also permits the admin to specify customer groups and order states for canceling orders.