In today’s digital age, the internet is an integral part of our lives, facilitating communication, commerce, and access to information. However, not everyone experiences the web in the same way. For millions of individuals with disabilities, navigating the web can be a daunting task. Here is where the need for web accessibility arises.

Web accessibility, a topic gaining prominence in recent years, aims to bridge this digital divide by ensuring equal access to online resources. Web accessibility is crucial to creating an inclusive and equitable digital environment.

Creating an accessible and inclusive online shopping experience is not just a matter of good business practice; it’s also a legal requirement in many regions. Making your Shopify store accessible means ensuring that all people, regardless of their abilities, can navigate and use your website effectively. It’s not only the right thing to do but can also expand your customer base and improve your brand’s reputation.

In this Shopify guide, we’ll explore key steps to make your Shopify store accessible and inclusive. Before that, let’s understand What is Web Accessibility for Shopify and why it matters.

Understanding Web Accessibility for Shopify Stores

Shopify store accessibility refers to the practice of making a Shopify-based e-commerce website accessible and usable for all individuals, including those with disabilities. Accessibility in this context involves designing and developing the online store in a way that ensures people with a wide range of abilities can access, navigate, and interact with the website effectively. It’s about removing barriers that might otherwise prevent individuals with disabilities from shopping online.

By making a Shopify store accessible, you not only comply with legal requirements in many regions but also ensure that your online business is welcoming and user-friendly to a wider audience, potentially increasing your customer base and improving your brand’s reputation. It’s an important aspect of modern web design and e-commerce, aligning with the principles of inclusivity and equal access for all.

Why is Web Accessibility Essential for Shopify Stores?


The most fundamental reason for web accessibility in Shopify stores is inclusivity. By ensuring that your online store is accessible to all, you open the doors to a wider customer base, including those with disabilities.

Legal Compliance

Various countries, including the United States and many European nations, have enacted laws and regulations that require websites to be accessible. Non-compliance can lead to legal consequences, making web accessibility a legal obligation.

Enhanced User Experience

An accessible Shopify store benefits all users. It leads to a more user-friendly experience, with easy navigation, clear content, and efficient functionality, ultimately improving customer satisfaction.

SEO Benefits

Search engines like Google consider web accessibility when ranking websites. Accessible websites tend to have well-structured content, which search engines can more easily crawl and index. Additionally, accessible design often leads to better mobile-friendliness, which is also a factor in search engine rankings.

Competitive Advantage

Web accessibility sets your Shopify store apart from competitors. It demonstrates your commitment to diversity and inclusivity, potentially attracting a more diverse customer base and fostering brand loyalty.

How To Make A Shopify Store Accessible

Understand Accessibility Guidelines

Before making your Shopify store more accessible, it’s crucial to understand the guidelines and standards that govern web accessibility. The Web Content Accessibility Guidelines (WCAG) are widely accepted as the industry standard. Familiarize yourself with these guidelines, particularly the WCAG 2.1 criteria, to ensure your store meets the necessary requirements.

Choose an Accessible Theme

Selecting an accessible theme is the foundation of creating an inclusive Shopify store. Ensure that the theme you choose complies with WCAG guidelines. Themes with built-in accessibility features will save you time and effort in the long run. Shopify offers several accessible themes designed to be inclusive from the start.

Relevant Read – How to Choose the Right Theme for Your Shopify Store

Optimize Website Structure and Navigation

A clear and logical website structure is essential for accessibility. Use proper heading tags (H1, H2, H3, etc.) to organize content, and ensure that your navigation menus are easy to understand and navigate with keyboard commands. Descriptive and concise link text also helps users with screen readers understand the purpose of each link.

Learn – How to Set up Navigation Menu on Shopify?

Provide Alt Text for Images

Images play a vital role in the visual appeal of your store, but they must be accessible to everyone. Add descriptive alt text to all images so that screen reader users can understand the content and context of the images. This also benefits SEO.

Implement Keyboard Navigation

Not all users can rely on a mouse or touchpad to navigate your store. Make sure your store is fully functional using keyboard navigation alone. This includes enabling keyboard focus indicators, ensuring all interactive elements are reachable and usable via keyboard, and providing logical tab order.

Use Descriptive Labels for Forms

When creating forms for customer input, use clear and descriptive labels for form fields. This assists all users, including those with screen readers, in understanding the purpose of each field. Ensure error messages are informative and that users are guided to correct any mistakes.

Test with Accessibility Tools

Conduct regular accessibility testing using tools like screen readers, keyboard-only navigation, and accessibility checkers. Shopify provides various accessibility testing tools and resources to help you identify and resolve issues.

Consider Color and Contrast

Color plays a significant role in the visual design of your store, but it can also create accessibility challenges. Ensure that the text has sufficient contrast against its background to make it readable for all users, including those with low vision or color blindness.

Provide Multiple Ways to Access Content

Offer alternative formats for content when possible. For example, provide downloadable PDFs with important information and captions for videos. This ensures that people with various disabilities can access your content in a way that suits their needs.


By following these steps and prioritizing accessibility, you can reach a broader audience, enhance your brand’s reputation, and create a better shopping experience for all customers. Remember that web accessibility is an ongoing process, and continuous improvement is key to ensuring that your store remains inclusive for everyone.

Hire Shopify Developer to make sure your Shopify store design abides by WCAG guidelines.

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