[Solved] Magento 2: “There has been an error processing your request”

Hello Friends,

Hope all are doing brilliantly! Today I will be discussing a very important matter, [Solved] Magento 2: “There has been an error processing your request”. In case you missed our previously published blog, check it out here. How to Add New Products List in Widget in Magento 2.

What is Magento 2: “There has been an error processing your request”?

“There has been an error processing your request” is a common message you will embrace while working with Magento 2. Actually, it is not an error but a notification of the errors occurring in your system. Look at the example of the message.

Reasons for Magento 2: “There has been an error processing your request”

You will see “There has been an error processing your request” in the following conditions:

• Updating Magento 2 or Magento 2 Extension
• Modifications in template code
• While installing new Magento 2 Extension or Theme
• Excess data in server memory
• Setting configuration

Hence, these were the reasons to receive the message “There has been an error processing your request”. Although, you will get the message but is unable to know what is going wrong and how to fix it. For that reason, you need to go to the root cause of the error and after then resolve it. 

[Solved] Magento 2: “There has been an error processing your request”

To figure out Magento 2: “There has been an error processing your request” error when log record number is displayed, follow the below steps:

Step 1: Associate with your Magento 2 server via SSH or FTP.

Step 2: Now, go to the var/report folder. Here all the Magento 2 error log files are generated.

Step 3: Open the file that is named similar to your Error log record number. For example, the error log record number is 2256895878524, then the file path will be [Magento Root Directory]/var/report/2256895878524.

Step 4: Check the Log File content. It has detailed information on where the error happened. Once you have full details of the error, where it is going wrong, you can know what to be fixed.

But sometimes, Magento does not return the Error log record number. In such a situation, you need to follow the below steps:

Step 1: Temporarily switch to the developer mode with the below command.

bin/magento deploy:mode:set developer

Step 2: Now, go to the below path

[Magento Root Directory]/app/bootstrap.php

Add the below code lines:

error_reporting(E_ALL);

ini_set('display_errors', 1);

$_SERVER['MAGE_MODE'] = 'developer';

Step 3: This will display a detailed error message with a backtrace and you will be able to fix it.

Conclusion:

Therefore by following the above steps, the “There has been an error processing your request” message will disappear. If you face any difficulty, mention it in the comment section below. Share the article with your Magento friends to help them fix the error. See you back later, till then stay connected!

Happy Reading!