Top 15 Best WhatsApp Shopify Apps

Using WhatsApp is now considered one of the top three ways for eCommerce businesses to communicate with their customers. With more than 2 billion active users globally, Shopify store owners are harnessing the power of WhatsApp through WhatsApp Shopify applications as a way to improve conversions, recover abandoned carts, notify customers of order status updates, and provide real-time customer support.

If you’re interested in finding high-quality WhatsApp applications available for Shopify, take a look at our top 15 list of WhatsApp Shopify applications. This list will provide a variety of solutions to meet the unique needs of your business.

Best WhatsApp Shopify Apps

1. WhatsApp by Meta

This is a complete WhatsApp application combining live chat with the support team, automated reminders to recover abandoned carts, and post-purchase notifications. The all-in-one solution is excellent for merchants who need one solution to communicate with customers and recover carts.

• Live WhatsApp chat
• Recover lost carts
• Send welcome & greeting messages

2. KOOL WhatsApp Notifications by MageComp

A WhatsApp application specifically built to automatically notify customers of order placements, shipments, and deliveries through WhatsApp. This application allows merchants to reduce their total number of customer service tickets while ensuring that customers are kept fully informed at each stage of the transaction. Some features of this application are:

• Automating message notifications to customers for each order-related event.
• Allowing merchants to customize message templates for every type of notification sent.
• Increasing the level of customer trust and satisfaction through timely communication technology.

3. WhatsApp Notifications+ChatBot by MageComp

An AI-based WhatsApp ChatBot that automates responses to frequently asked questions, answers order inquiries, and provides rudimentary support by delivering responses to customers automatically without having a human agent respond. This is an ideal tool for businesses that process a lot of customer inquiries.

• Automatically responding to frequently asked questions.
• Providing support to customers and looking up orders.
• Reducing the amount of manual work required to answer customer inquiries.

4. WhatsApp Marketing+Chat by Dondy

An AI-based tool that automates WhatsApp marketing campaigns (creating and delivering messages to customers), creating broadcast messages, and targeting customers. The best tool for merchants focused on marketing.

• Automated broadcast marketing campaigns.
• Targeting customers by segmenting their audience.
• Analytics of your campaign performance.

5. WhatsApp for abandoned carts by Barbell Ventures

Provides tools to help re-engage with customers who abandoned their shopping cart. This is done by sending customers a message on WhatsApp to remind them of their abandoned cart and using persuasive messages to encourage them to return and complete their purchase.

• Provide multiple reminders to customers regarding their abandoned carts.
• Provide customized messages to customers regarding their abandoned cart.
• Analytics for the number of customers who complete their purchase after receiving a reminder.

6. GO WhatsApp Order Tracking by Barbell Ventures

Provides customers with order tracking updates via WhatsApp in real-time. This will significantly reduce the amount of time spent on “Where is my order?” support tickets and improve transparency for customers regarding order delivery.

• Provide customers with real-time tracking updates.
• Automatically send customers shipment confirmation messages.
• Provide customers with a better delivery experience.

7. Zoko: WhatsApp & Instagram CRM by Bourbon Science Inc.

This easy-to-use software application lets you add a WhatsApp chat button to your site for visitor support. There is no complex setup required.

• Easy customer contact
• Customizable button
• Great for basic support

8. WhatFlow‑Whatsapp Automation by Scrptble

WhatFlow automates much of your WhatsApp Marketing, allowing you to build automatically-triggered workflows, develop automated replies, and build/schedule marketing campaigns.

• Workflow builder
• Campaign automation
• Customer engagement metrics

9. Coco: AI Cart Recovery & Chat by Coco

Uses smart AI-based messaging to bring back customers who abandon their carts — effectively increasing conversion rates.

• AI-powered reminders
• Personalized messaging
• Boost recoveries

10. TextYess

A combined WhatsApp and SMS marketing tool that helps run promotional campaigns, automated flows, and segmented messaging.

• WhatsApp + SMS campaigns
• Scheduled messaging
• Audience targeting

11. CK: Abandoned cart on WhatsApp by Carthike

Another cart recovery-focused tool that sends dynamic messages on WhatsApp to re-engage with customers.

• Cart abandonment alerts
• Planned follow-up
• Customizable options

12. Musbu ‑ WhatsApp Chat Button by Codexade

Provide your customers with the ability to chat via WhatsApp as well as other social chat options such as Messenger and Instagram DM, enabling you to offer a multi-platform solution to your customers.

• Social chat integration
• Custom UI
• Increase engagement

13. Wa: Abandoned Cart on WhatsApp by Appify Creations

An app designed to specifically focus on abandoned carts via WhatsApp with smart automation and messaging strategies.

• WhatsApp reminders
• Follow-up scheduling
• Track recovery stats

14. Whapi: WhatsApp API Automation by Momo Digitals

Whapi is an application designed for advanced WhatsApp API users who require a high level of Operation messaging with a scalable solution, including the ability to automatically send Order notifications and build Custom solutions.

• Launch of API-based feature set
• Flexible integration option
• Simple and convenient as well as scalable messaging

15. EAZE Button by GTY AG

Easily add a chat functionality using the EAZE Button for customers to begin a conversation with you.

• Easy install
• Lightweight
• Instant communication

Final Thoughts

Digital apps like these will allow you to unlock the full potential of how you interact with your customers through WhatsApp. From allowing them to have their orders delivered directly into their WhatsApp accounts in real-time to automating the process of curbing cart abandonment, these top-rated apps will enhance your ability to connect with your customers.

If you’re serious about marketing your products on Shopify using WhatsApp, you should explore the variety of options available from MageComp, which would be considered reliable solutions.

FAQ

1. What are WhatsApp Shopify apps?

Using WhatsApp-integrated applications will give store owners the ability to provide chat support, Order Notifications, Marketing Campaigns, and Cart Recovery via their respective stores.

2. Which is the best WhatsApp app for Shopify?

When deciding which app to use for your needs, the best decision is to use a combination of various applications. For example, MageComp’s WhatsApp Order Notification Application will successfully provide Order Notifications. On the other hand, Go Recover and Wava Applications will work effectively for Marketing & Cart Recovery.

3. Can WhatsApp help recover abandoned carts on Shopify?

Yes. WhatsApp has very high open rates, making it one of the most effective channels for abandoned cart recovery.

4. Is WhatsApp marketing allowed for Shopify stores?

Yes, as long as you comply with WhatsApp’s opt-in and messaging policies, there is no issue using WhatsApp for marketing purposes on your Shopify Store. Most apps make it easy for you to manage compliance.

5. Do I need the WhatsApp Business API for Shopify integration?

Not always. Some apps work with the standard version of WhatsApp Business; however, some higher-level automation options will require access to the WhatsApp Business API to work with Shopify.