Once you have configured the extension, you can see it enabled on frontend in “My Account” section of customers. They can simply click to request for refund.
Refund Request Form:
Once the customer click on the Refund request Button, they will be asked to fill a form refund form to proceed further.
Refund Request in Process:
Once the customer submits the refund request form, the refund request in process message will appear instead of button.