How To Configure Credit Memo Emails In Magento 2

Hello Magento Friends,

In this tutorial, I will explain How To Configure Credit Memo Emails In Magento 2.

When a refund is requested by customers, the seller creates a credit memo in Magento 2. Learn the step-by-step guide for Magento 2 Create Credit Memo.

Comments can be added to the Magento 2 credit memo mentioning the reason for the refund. Learn the step-by-step guide for Configure Credit Memo Comments in Magento 2.

After the process is completed for Magento 2 create credit memo, the seller can send emails to customers including information about the Magento credit memo.

Let’s learn How To Configure Credit Memo Emails In Magento 2

Steps to Configure Credit Memo  Emails in Magento 2:

Step 1: First of all Login into your Magento 2 Admin Dashboard.

Step 2: Now from the sidebar menu select Stores > Settings > Configuration.

Step 3: From the left pane, expand SALES and select Sales Emails.

Step 4: Now enlarge the Credit Memo section.

• Enabled – Select whether you want to send a credit memo to Magento 2 customers.
• Credit Memo Email Sender – Select the Magento 2 credit memo email sender.
• Credit Memo Email Template – Select the template for the Magento credit memo.
• Credit Memo Email Template for Guest – Select the template for the Magento credit memo for guest users.
• Send Credit Memo Email Copy To – Add the email addresses separated with commas that will receive the copy of the Magento 2 credit memo.
• Send Credit Memo Email Copy Method – Select the method for Magento credit memo copy as BCC or separate email.

Step 5: Hit the Save Config button from the upper right corner when you complete Configure Credit Memo in Magento 2.

Final Words:

Hence, this way you can Configure Credit Memo Emails in Magento 2. Share the article with your friends and stay in touch with us for more tutorials.

Happy Reading!