Compared to email and SMS, WhatsApp can increase E-commerce sales by as much as 5x. WhatsApp holds 98% message open rate & 45-60% click-through rate which makes it the most actionable platform to market your E-commerce Business.
Hence, WhatsApp has become a powerful tool for businesses to connect with their customers and drive sales. If youâre running a Shopify store, integrating WhatsApp into your sales and marketing strategy can be a game-changer.
To help you get started, weâve compiled a list of the 7 best WhatsApp apps for Shopify that can take your Shopify e-commerce business to the next level.
Contents
App Name | Developer | Rating | Pricing & Free Trial Period | App Link |
WhatsApp Notifications + ChatBot | MageComp | 5.0 | Free plan available. | |
KOOL WhatsApp Notifications | MageComp | 4.8 | Free to install. | |
WhatsApp Marketing + Helpdesk | DelightChat | 4.6 | From $49/month. 14-day free trial. | Visit |
Marketing+Support on WhatsApp | SuperLemon App | 3.4 | Free plan available. 7-day free trial. | |
Ctx: WhatsApp Chat & Abandoned | Softpulse Infotech | 4.8 | Free plan available. 30-day free trial. | Visit |
Pushdaddy WhatsApp, Live Chat | pushdaddy.com | 4.5 | Free to install. | |
CK: WhatsApp Chat & Abandoned | Carthike | 5.0 | Free plan available. 14-day free trial. |
MageCompâs WhatsApp Notifications+ChatBot offers a comprehensive solution for sending automated order updates, abandoned cart reminders, and customer support through WhatsApp. The chatbot can handle common customer queries, freeing up your teamâs time.
This app automates responses to customer inquiries, making it easier to resolve common questions and issues promptly. This can lead to improved customer satisfaction and a more efficient support system. The app includes Twilio integration that allows to send of messages from the brandâs sender number, complete with logo and other details.
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Another offering from MageComp, KOOL WhatsApp Notifications, focuses on sending automated WhatsApp notifications for order updates, order tracking, and customer engagement. Itâs a straightforward and effective way to keep your customers informed.
The app sends order-related notifications to customers directly from the merchantâs registered number on WhatsApp. This adds a personal touch to the communication and reinforces the brandâs identity. Merchants can use the app to keep customers informed about the current status of their orders.
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DelightChatâs WhatsApp Marketing + Helpdesk app allows you to manage WhatsApp conversations seamlessly. You can use it for marketing campaigns and provide excellent customer support all within your Shopify dashboard.
DelightChat centralizes customer interactions from multiple channels, including WhatsApp, Instagram, Facebook, Email, and Live Chat. DelightChat offers a comprehensive solution for managing customer service across various communication channels while also providing robust WhatsApp marketing capabilities.Â
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SuperLemon App combines marketing and support functionalities on WhatsApp. It lets you send personalized messages, automate responses, and manage customer inquiries, all from one platform.
 The Superlemon app offers a comprehensive solution for Shopify merchants to leverage WhatsApp for customer support, marketing, and sales. Its features cover abandoned cart recovery, WhatsApp marketing, custom templates, and team collaboration, making it a valuable tool for businesses looking to enhance their WhatsApp presence and improve customer engagement.
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Softpulse Infotechâs Ctx app focuses on improving customer engagement through WhatsApp. It offers chat features as well as the ability to recover abandoned carts by sending timely reminders to customers.
The app provides an all-in-one widget button that offers various features, including WhatsApp Chat, FAQs, Order Tracking, and Contact Us. This single widget simplifies the customer experience by providing easy access to essential information and support. This app offers a robust set of features that can help improve customer engagement, boost sales, and enhance the customer support experience on your Shopify store through WhatsApp.
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Pushdaddy offers WhatsApp integration with live chat capabilities. It enables real-time conversations with your customers, which can be instrumental in closing sales and providing instant support.
The app combines various communication channels, automation features, and quick installation to provide a seamless and efficient way to engage with customers and recover potentially lost revenue. You can choose the communication channel as WhatsApp Chat or Live Chat, that best suits your customersâ preferences.
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Carthikeâs CK app combines WhatsApp chat and abandoned cart recovery. You can initiate conversations with customers who abandon their carts, potentially recovering lost sales.
This app provides a comprehensive solution for Shopify businesses looking to leverage WhatsApp as a customer engagement and sales tool. Its automation features for abandoned cart recovery and order notifications, along with customization options and support for multiple agents, can significantly enhance the customer experience and drive sales growth.
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Before choosing an app, consider your specific needs and objectives. Look for features like automation, chatbots, abandoned cart recovery, and customer support capabilities. Additionally, check user reviews, pricing, and integration ease to ensure the chosen app aligns with your Shopify storeâs requirements.
Remember, WhatsApp is a valuable channel for engaging with customers and increasing sales. By integrating these apps into your Shopify store, you can tap into the power of WhatsApp to boost your e-commerce business.
You can even use WhatsApp Business API to connect with your Shopify customers effectively.
Happy Reading!
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