Magento 2 WhatsApp Contact extension [PRO] allows your customers to get WhatsApp support from support department operators for a better resolution to their queries. Redirect your customers to the WhatsApp window to connect with the store admin.
Customers have always plenty of queries in their mind about your products or services. To make buying-decisions, they always expect the store admin to reply to their queries & get the solutions. Serving immediate response to your customers is a bit hard as using third-party live chat or software is limited to some criteria. So using social media to get in touch with the shoppers will be much easier as they are already using a social media app or website.
Among the list of social media, WhatsApp is topping the list with its 3.031 billion monthly active users that offer a golden opportunity to the store owner to easily connect with customers. Because WhatsApp is a peer-to-peer communication channel, the store which has only one admin/support can easily make use of this extension for communication with their customers.
But what if you have multiple support operators from different departments? Magento 2 WhatsApp Contact extension [PRO] allows the admin to add multiple WhatsApp operators to display on the store frontend and let your store customer get quick help from the respective department operators for a better resolution to their queries. The admin can enable single or multiple WhatsApp Operators and can set WhatsApp number, Department name, and default push message. The admin can also customize the frontend WhatsApp icon according to the theme layout if needed.
Benefits of Magento 2 WhatsApp Contact Extension [PRO]
Multiple WhatsApp Operators for Your Magento Store
The store admin can add multiple WhatsApp operators from the backend with the following information.
Featured WhatsApp Contact for Mobile Devices Only
Magento 2 WhatsApp Contact plug-in enables the admin to restrict the desktop users and permit only the mobile users to utilize the WhatsApp contact support feature accordingly.
Manage Attributes of WhatsApp Icon
With Magento 2 WhatsApp Contact extension [PRO], the admin can customize the WhatsApp icon with these properties.
Outstanidng Customer Support via WhatsApp
WhatsApp operators can quickly solve customers’ queries. Hence, Magento 2 WhatsApp Contact extension leads to a better UX for the store.
Why Choose MageComp’s Magento 2 WhatsApp Contact Extension?
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