Magento 2 Refund Request provides customers an easy way to request for refunds or returns and thus improves store shopping experience.
Sometimes it happens that customers receive damaged product or they aren't satisfied with the product quality or fitting. Accepting customers refund requests and giving it enough importance is the vital part of best customer service. For customers, raising request manually or getting in touch with store owner may take time. At that time, setting up a streamlined & easiest process for the customers to raise refund request from their account section can help ave tons of time and efforts.
Also shoppers are more likely to buy from the store which offers a flexible refund policy. So adding such functionality to your Magento 2 store helps acquire new customers retaining existing customers.
MageComp's Magento 2 Refund Request extension enables a Refund Request form on frontend using which your customers can ask for a refund. Then, admin can process those requests from the backend. Using an extension, the admin can set maximum refund days to accept customer refund requests.
Benefits of Magento 2 Refund Request Extension
Let Customers Appeal for a Refund from Their Accounts
Buyers can claim for getting refund directly from their My Account > My Orders section.
From there, they can click on Refund Request button & fill out the necessary details.
Gather Important Details from Customers for Refund
While requesting for a refund, customers are asked to enter necessary information which admin requires for initiating refund procedure. This informatiob covers
Setting Time Limit for Refund Requests by Customers
Admin can set the deadline (in terms of days) for customers to claim for refund requests from them. Once the deadline is over, the Refund Request button is disabled.
Advanced Request Refund Management
Store owner can view & manage all refund requests submitted by customers. The table shows the following crucial details for processing refund procedures.
Notification to Admin for Every Refund Request
It triggers an email to the admin whenever any customer claims & submits refund request. Thus, you won't miss any refund requests from shoppers.
Acceptance of Refund Requests from Guest Users
Magento 2 Refund Request module also provides with refund functionality for guest users.
Not logged-in users can request a refund from Orders and Returns section and filling the Refund Request form.
Why Choose MageComp’s Magento 2 Refund Request Extension?
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