{"id":5995,"date":"2020-01-09T16:40:10","date_gmt":"2020-01-09T11:10:10","guid":{"rendered":"https:\/\/magecomp.com\/support\/?post_type=manual_documentation&#038;p=5995"},"modified":"2020-01-09T16:40:10","modified_gmt":"2020-01-09T11:10:10","slug":"customers-refund-requests-backend","status":"publish","type":"manual_documentation","link":"https:\/\/magecomp.com\/support\/docs\/magento-refund-request-extension\/customers-refund-requests-backend\/","title":{"rendered":"Customers\u2019 Refund Requests in backend"},"content":{"rendered":"<p>Once the request is submitted, all the customers\u2019 requests are stored in backend grid. Simple go to <strong>Refund Requests \u2192 Refund Requests<\/strong> <strong>lists<\/strong> to find them enlisted. You can also delete them once they are no longer needed. Also, you export all the request as CSV file.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-5996\" src=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid.png\" alt=\"\" width=\"1299\" height=\"352\" srcset=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid.png 1299w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid-300x81.png 300w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid-1024x277.png 1024w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid-768x208.png 768w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/5_requests-in-backend-grid-600x163.png 600w\" sizes=\"(max-width: 1299px) 100vw, 1299px\" \/><\/p>\n<p><strong>Edit Requests:<\/strong><br \/>\nOn click of edit, you can change the request status and update it. Clicking delete will help you delete the selected request.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-5997\" src=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid.png\" alt=\"\" width=\"1308\" height=\"404\" srcset=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid.png 1308w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid-300x93.png 300w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid-1024x316.png 1024w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid-768x237.png 768w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/6_refund-requests-details-in-backend-grid-600x185.png 600w\" sizes=\"(max-width: 1308px) 100vw, 1308px\" \/><\/p>\n<p><strong>Refund Request Email to Admin: <\/strong><\/p>\n<p>Apart from requests stored in backend, requests are sent to the Email ID of admin which is set from configuration.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-5998\" src=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/7_refund-request-email-to-admin.png\" alt=\"\" width=\"586\" height=\"319\" srcset=\"https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/7_refund-request-email-to-admin.png 586w, https:\/\/magecomp.com\/support\/wp-content\/uploads\/2020\/01\/7_refund-request-email-to-admin-300x163.png 300w\" sizes=\"(max-width: 586px) 100vw, 586px\" \/><\/p>\n<ul>\n<li>If something goes wrong, please\u00a0contact us at\u00a0<a href=\"mailto:support@magecomp.com\">support@magecomp.com<\/a><\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":5984,"menu_order":3,"template":"","manualdocumentationcategory":[3025],"manual_doc_tag":[],"_links":{"self":[{"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_documentation\/5995"}],"collection":[{"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_documentation\/5995\/revisions"}],"predecessor-version":[{"id":5999,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_documentation\/5995\/revisions\/5999"}],"up":[{"embeddable":true,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_documentation\/5984"}],"wp:attachment":[{"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/media?parent=5995"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manualdocumentationcategory?post=5995"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/magecomp.com\/support\/wp-json\/wp\/v2\/manual_doc_tag?post=5995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}