--- title: "OKURU Order SMS Guide: Send Automated SMS Notifications on Shopify" url: "https://magecomp.com/blog/okuru-order-sms-shopify/" date: "2026-10-01T10:21:17+00:00" modified: "2026-10-01T10:21:18+00:00" author: name: "Gaurav Jain" url: "https://magecomp.com/" categories: - "Shopify" word_count: 1209 reading_time: "7 min read" summary: "Keeping customers informed after they place an order is an important part of delivering a smooth shopping experience. Order confirmations, shipping updates, delivery notifications, cancellations, a..." description: "Use OKURU Order SMS for Shopify to automate order updates, shipping alerts, abandoned checkout SMS, review requests, bulk messages, and more." keywords: "Shopify" language: "en" schema_type: "Article" related_posts: - title: "What’s the Difference between Dropshipping and Wholesale?" url: "https://magecomp.com/blog/difference-between-dropshipping-and-wholesale/" - title: "Top Shopify GST Apps for GST Billing & Invoicing" url: "https://magecomp.com/blog/top-shopify-gst-apps/" - title: "How Do I Improve My Shopify Store Design?" url: "https://magecomp.com/blog/improve-shopify-store-design/" --- # OKURU Order SMS Guide: Send Automated SMS Notifications on Shopify _Published: October 1, 2026_ _Author: Gaurav Jain_ ![OKURU Order SMS Guide_ Send Automated SMS Notifications on Shopify](https://magecomp.com/blog/wp-content/uploads/2026/10/OKURU-Order-SMS-Guide_-Send-Automated-SMS-Notifications-on-Shopify-1024x512.webp) Keeping customers informed after they place an order is an important part of delivering a smooth shopping experience. Order confirmations, shipping updates, delivery notifications, cancellations, and other timely messages help customers stay informed throughout their purchase journey. Shopify provides basic SMS notification functionality, but merchants looking for more customizable transactional SMS communication can use a dedicated SMS app. Shopify also notes that its standard SMS notifications have limitations, including when SMS is sent and how notification content can be customized. [**OKURU Order SMS**](https://apps.shopify.com/okuru-order-sms) is a Shopify app by MageComp that helps merchants send SMS notifications for different store activities. It supports order updates, delivery notifications, abandoned checkouts, review requests, bulk messaging, and custom SMS communication through multiple SMS API gateways. In this guide, we will explore the key features of OKURU Order SMS and explain how Shopify merchants can use it to manage customer SMS notifications. [![Shopify Development Services](https://magecomp.com/blog/wp-content/uploads/2025/01/Shopify-Development-Services.webp)](https://magecomp.com/services/shopify-development-service/) ## What Is OKURU Order SMS? [**OKURU Order SMS**](https://apps.shopify.com/okuru-order-sms) is a Shopify SMS notification app designed to keep customers updated about their orders and other important store activities. The app can send SMS notifications for events such as: - New order placement - Order fulfillment - Shipping and delivery updates - Order cancellation - Refunds - Abandoned checkouts - Review requests Merchants can also customize SMS templates, send messages manually for specific orders, and send bulk SMS to selected customer groups, tags, or segments. The app supports more than 15 SMS API gateways, including Twilio, MSG91, Gupshup, SMSCountry, Textlocal, and 2Factor. Merchants can use their own sender ID where supported by their SMS gateway. ## Why Use SMS Notifications for Shopify Orders? Customers often want immediate information after purchasing a product. While email remains an important communication channel, SMS can provide another way to deliver time-sensitive order information. Using automated SMS notifications can reduce the need for customers to repeatedly check their email or contact the store for basic order updates. ## Key Features of OKURU Order SMS ### 1. Automated Order SMS Notifications OKURU Order SMS can notify customers about important order events through SMS. Depending on the configured plan and notification settings, merchants can send notifications for order placement, fulfillment, refunds, cancellations, and other order-related events. This helps customers receive relevant updates without requiring the store team to manually contact them. ### 2. Shipping and Delivery Notifications Shipping updates are an important part of the post-purchase experience. OKURU Order SMS supports shipping fulfillment notifications and can also notify customers when a shipment is out for delivery on the paid plan. ### 3. Custom SMS Templates Different stores may have different communication styles. OKURU Order SMS allows merchants to customize SMS templates so messages can better match their brand and communication requirements. ### 4. Multiple SMS API Gateways One of the important features of OKURU Order SMS is its support for multiple SMS API gateways. The app currently supports 15+ SMS API gateways, with options including: - Twilio - MSG91 - Gupshup - SMSCountry - Textlocal - 2Factor Additional SMS API gateways can be added using the app. This gives merchants flexibility when choosing an SMS provider based on their location and business requirements. ### 5. Abandoned Checkout SMS Not every shopper completes the checkout process. OKURU Order SMS can help merchants reach customers who leave items behind by sending SMS notifications for abandoned checkouts. Merchants should ensure that their SMS campaigns comply with applicable consent, privacy, and messaging regulations. ### 6. Bulk SMS Messaging OKURU Order SMS is not limited to individual order notifications. Merchants can also send broadcast SMS messages in bulk. The app supports sending messages to customer groups, tags, and segments. Bulk messaging can be useful for: - New product announcements - Store updates - Promotional campaigns - Special offers - Customer announcements ### 7. Manual SMS for Specific Orders Sometimes a customer needs a message that does not fit into an automated notification workflow. OKURU Order SMS allows merchants to manually send custom SMS messages for specific orders. This can be helpful when communicating additional information about an order, delivery, or customer request. ### 8. Review Request SMS Customer reviews can provide useful feedback and social proof for an online store. The app includes order cancellation and review request notifications, allowing merchants to communicate with customers after their purchase. ## How to Set Up OKURU Order SMS in Shopify Follow these steps to get started with OKURU Order SMS. ### Step 1: Open the Shopify App Store Visit the [**Shopify App Store**](https://apps.shopify.com/partners/themagecomp) and search for [**OKURU Order SMS**](https://apps.shopify.com/okuru-order-sms). Open the app listing and select Install. The app is developed by MageComp. ### Step 2: Install the App Select your Shopify store and review the requested permissions. Once you approve the installation, the app will be added to your Shopify admin. ### Step 3: Select an SMS API Gateway After installing the app, configure an available SMS API gateway. OKURU Order SMS supports multiple providers, including Twilio, MSG91, Gupshup, SMSCountry, Textlocal, and 2Factor. Enter the required credentials provided by your selected SMS service. ### Step 4: Configure Your Sender Details Configure your sender ID or other required sender information according to the selected SMS gateway. Using a recognizable sender identity can help customers understand where the message is coming from. ### Step 5: Configure SMS Notifications Select the order events for which you want to send SMS notifications. Depending on your subscription and configuration, these can include: - Order placed - Order fulfilled - Refund - Cancellation - Out for delivery - Abandoned checkout - Review request The available notification options vary by plan. ### Step 6: Customize SMS Templates Create or modify your SMS templates according to your store’s communication requirements. Keep messages short and make sure important information, such as the order number or relevant customer details, is clearly presented. Before activating automated messages, test your templates to ensure that the content and dynamic information appear correctly. ### Step 7: Test the SMS Workflow Place a test order and check whether the configured SMS notification is delivered correctly. Verify: - Sender information - Customer name - Order number - Message content - Links, if included - Delivery timing Testing before going live helps identify configuration issues before customers receive the messages. ## Final Thoughts Customer communication does not end after an order is placed. Timely updates can help shoppers understand what is happening with their purchase and reduce uncertainty during fulfillment and delivery. [**OKURU Order SMS**](https://apps.shopify.com/okuru-order-sms) provides Shopify merchants with tools for automated order notifications, shipping updates, abandoned checkout messages, review requests, custom SMS templates, bulk messaging, and multiple SMS gateway integrations. For Shopify stores looking to manage transactional and promotional SMS communication from their admin, OKURU Order SMS provides a centralized way to configure and manage these messages. [![Hire Shopify Developers](https://magecomp.com/blog/wp-content/uploads/2024/12/Hire-Shopify-Developers-png.webp)](https://magecomp.com/services/expert-shopify-developers/) ## FAQ **1. What is OKURU Order SMS?** OKURU Order SMS is a Shopify app that helps merchants send automated SMS notifications for orders, shipping, refunds, cancellations, abandoned checkouts, review requests, and other customer updates. **2. Can I send bulk SMS using OKURU Order SMS?** Yes. The paid plan allows merchants to send broadcast SMS messages to selected customer groups, tags, or segments. **3. Which SMS gateways are supported by OKURU Order SMS?** OKURU Order SMS supports multiple SMS API gateways, including Twilio, MSG91, Gupshup, SMSCountry, Textlocal, and 2Factor. The app supports 15+ SMS API gateways on its paid plan. **4. Does OKURU Order SMS support custom SMS templates?** Yes. The paid plan allows merchants to customize SMS templates for different order and customer notifications. **5. Do SMS charges come with the OKURU Order SMS subscription?** The app subscription and SMS provider charges are separate. Merchants may need to pay their selected SMS gateway for sending messages, depending on the provider’s pricing. --- _View the original post at: [https://magecomp.com/blog/okuru-order-sms-shopify/](https://magecomp.com/blog/okuru-order-sms-shopify/)_ _Served as markdown by [Third Audience](https://github.com/third-audience) v3.5.3_ _Generated: 2026-10-01 12:59:09 UTC_