How to Maintain Customer Trust with Shopify Vacation Mode On?

What is Shopify Vacation Mode?

Shopify's vacation mode lets online store owners temporarily close their store with a custom message displayed on their page with reopening or contact details.

Tips to Maintain Customer Trust while Vacation Mode

Provide Prior Notice

Use email marketing, social media, & website banners to inform your customers about the vacation mode dates & responsible reasons.

Provide Contact Details

Include an email address or phone number where customers can reach you in case of emergencies.

Token of Appreciation

Consider offering a discount or a special offer to customers who place orders just before your vacation starts or when you return.

Keep Customers Updated via Social Media

Share updates about your vacation, behind-the-scenes content, or customer testimonials to keep your brand top of mind.

Being Thankful

Express gratitude to your customers with a simple thank-you message for their support and understanding during your absence.

Follow These Tips to Maintain Customer Trust Even on Vacation Mode